Investigations following an Aventura Uber accident are more complicated than those following regular car crashes. When dealing with a claim against a ridesharing company such as Uber, there are multiple insurance layers and reporting protocols.
If an Uber accident caused you injury, understanding the investigation and evidence preservation processes gives your insurance claim or lawsuit the best chance of success. At Kaire & Heffernan, we strategically manage and properly document every stage of the investigation.
Law enforcement officers typically respond to traffic accidents, especially if they receive reports of injuries. They will create a police report, which becomes a critical document in your claim, serving as the official record used by all parties to assess fault.
Uber requires you to report any accidents through the trip help section of the application. This triggers Uber’s internal process, which logs the event and initiates communication with its insurance partners. Uber can deactivate the driver while they review the report.
Drivers and passengers are encouraged to document incidents independently. In your report, you should note the driver’s profile, ride identification number, and any photos taken at the scene. After you report the Uber accident, our Aventura attorneys will investigate your claim.
As soon as an accident is reported in Aventura, Uber, their insurance adjusters, and their legal teams begin investigating. The process for your insurance claim depends on whether the driver was logged into the application and was actively transporting a passenger at the time of the crash. Under Florida Statutes § 627.748, Uber must provide up to $1 million in liability coverage if the driver is engaged in a ride when the accident occurs.
Medical records documenting the type and severity of your injuries are one of the most critical components in your Uber crash case. Along with photographs from the scene, traffic camera footage from intersections, and witness statements, these help reconstruct the accident. Uber’s GPS logs can also confirm trip status and vehicle speed at the time of the collision.
After our Aventura lawyers gather the evidence, we will conduct the next stage of the investigation to determine fault and identify the relevant insurance policy for your Uber accident claim. Uber’s insurance structure is tiered. If the driver was not logged into the app, their personal insurance applies. If the driver was online but had not accepted a ride, Uber provides limited liability coverage. When the driver has accepted or is completing a trip, Uber’s full commercial policy comes into effect.
This tiered system often leads to disagreements between insurers. Disputes may arise over whether the driver was actively engaged in a ride or the severity of the passenger’s injuries. Our attorneys will present objective evidence that supports and strengthens your case.
This phase begins with negotiations between your attorney and Uber’s insurance provider. Compensation typically includes medical expenses, lost income, transportation for follow-up care, and non-economic damages, such as pain and suffering.
In cases where injuries result in long-term disability or disfigurement, settlement calculations become more complex. If the insurer delays or refuses a fair resolution, our Aventura Uber accident attorneys will use a thorough investigation as the basis for a personal injury lawsuit.
Clients who choose Kaire & Heffernan work directly with attorneys and always receive same-day responses to questions. We provide 24/7 availability for emergencies and work swiftly to preserve evidence.
Our team conducts thorough investigations following an Aventura Uber accident to ensure all critical details are documented for your claim. Our work has resulted in numerous multimillion-dollar settlements, including a $1.35 million recovery for a client injured in a motor vehicle collision involving a rental company. Schedule a free case review with one of our lawyers today.